Call Check Availability

Required Before Arrival

Pet & Service Animal Waivers

Arrival & Departure

Check-in is after 3:00 PM. Check-out is at 10:00 AM. If you'll be arriving late, please confirm you've received your cabin's location and door code information in advance.

Children

Children are welcome with an accompanying adult. All cabins have some type of stairs, inside for a loft or second story, or on the front porch, which could be dangerous for smaller children. Cabins are not child-proofed; please check each space for potential hazards.

Pets

With the exception of Dancing Bear and Trailside Retreat, our cabins are dog-friendly, up to 2 dogs per cabin. There's a one-time $50 dog fee (covers up to 2 dogs), not charged again on future stays provided there's no damage or excessive cleaning required. A pet waiver is required to finalize your stay (link above).

Occupancy & Additional Guests

Reservations are only accepted from responsible adults at least 21 years of age, no exceptions. The guest who books remains responsible for everyone in their party for the full stay. Cabin capacities are set by the listing description; exceeding capacity isn't permitted without advance permission from Misty Mountain.

Payment & Cancellation

A 50% deposit is due at booking, with the remaining balance due 30 days before arrival. Reservations made through a third-party platform (Airbnb, VRBO, etc.) follow that platform's cancellation policy instead of the terms below.

Cancel for Any Reason Insurance

Add optional Cancel for Any Reason travel protection at checkout for extra peace of mind. It allows you to cancel for any reason and receive up to 75% reimbursement of your total paid, even outside our standard policy.

  • Must be added at the time of booking
  • Reimbursement comes from the insurance provider, not Misty Mountain
  • Only the amount already paid at cancellation is eligible
  • We don't make exceptions to our standard cancellation policy unless explicitly stated

Standard Refund Policy (Without Travel Insurance)

As a small, family-run business, last-minute cancellations significantly affect our ability to rebook.

More than 30 days before arrival
Full refund of your deposit, minus credit card fees.
Within 30 days of arrival
No refund of deposit. You may rebook within 3 months at current rates.

Group Reservations (2+ Cabins or Units)

More than 45 days before arrival
Full refund, less a 13% cancellation fee.
Within 45 days of arrival
No refund. Exceptions are solely at the owners' discretion.

Damage Deposit

A $125 hold may be placed on your card 15 days before your reservation, and released approximately 3 days after checkout.

Quiet Time

We ask every guest to help minimize noise throughout the day, and to honor a 10 PM–8 AM quiet period so everyone gets the chance to rest.

Fireplaces, TV & Internet

All cabins have wood-burning fireplaces, seasonally available October 1 through April 1. Seasoned firewood is sometimes available for purchase on-site or locally. Please don't forage wood from the surrounding woods. Basic TV programming is provided through Dish, and cabins are equipped with internet suitable for most streaming needs, though cellular reception can't be guaranteed.

Smoking & Alcohol

All cabins are strictly non-smoking indoors; smoking is allowed on porches and decks (please dispose of cigarette butts properly). By Georgia law, no alcohol for anyone under 21, and no house parties. Violations mean immediate eviction with loss of all money paid.

Wildlife

Deer, coyote, bear, turkey, and the usual North Georgia mountain insects may be encountered. There's no refund for the presence of typical local wildlife.

Maintenance & Repairs

For after-hours emergencies (no heat, no water, a safety issue), call the number provided at check-in. Non-emergency issues (TV, gas fireplace, etc.) should be called in during business hours. For a medical emergency, call 911. Misty Mountain can't guarantee against mechanical failure of HVAC, TVs, or Wi-Fi, but we'll work to resolve any issue as quickly as possible.

Arrival & Departure

Check-in is any time after 3:00 PM. We ask that you plan to arrive by 8:00 PM if possible, and let us know in advance if you'll be later. Checkout is at 10:00 AM.

Children

Trackrock Hollow Lodge isn't equipped to accept children under 13, unless you've booked the entire Lodge.

Pets

Because most rooms have carpet, pets aren't permitted at the Lodge. We happily accommodate ADA service animals. Please review our service animal statement and waiver, linked above.

Occupancy & Additional Guests

Reservations are only accepted from responsible adults at least 21 years of age, no exceptions. Rates are for single or double occupancy unless otherwise stated; no more than two people or one bed per room. No outside visitors after 10 PM who aren't staying at the Inn.

Payment & Cancellation

A 50% deposit is due at booking, with the remaining balance due 30 days before arrival. Third-party bookings (Airbnb, VRBO, etc.) follow that platform's cancellation policy.

Cancel for Any Reason Insurance

Add optional Cancel for Any Reason travel protection at checkout. Cancel for any reason and receive up to 75% reimbursement of your total paid, even outside our standard policy.

  • Must be added at the time of booking
  • Reimbursement comes from the insurance provider, not Misty Mountain
  • Only the amount already paid at cancellation is eligible

Standard Refund Policy (Without Travel Insurance)

More than 30 days before arrival
Full refund of your deposit, minus credit card fees.
Within 30 days of arrival
No refund of deposit. You may rebook within 3 months at current rates.

Group Reservations (2+ Cabins or Units)

More than 45 days before arrival
Full refund, less a 13% cancellation fee.
Within 45 days of arrival
No refund. Exceptions are solely at the owners' discretion.

Quiet Time

We ask every guest to help minimize noise throughout the day, and to honor a 10 PM–8 AM quiet period.

Smoking & Alcohol

All rooms are strictly non-smoking; smoking is allowed by the pond only. Smoking indoors or on room patios results in a $350 special cleaning fee. By Georgia law, no alcohol for anyone under 21, and no house parties. Violations mean immediate eviction with loss of all money paid.

Septic & Housekeeping

Please only flush the toilet paper provided. No feminine hygiene products or foreign objects. Guests may be charged for damage caused by misuse. There's no daily housekeeping; one set of towels and linens is included, but missing or damaged items are charged at replacement value.

EV Charging

EV charging isn't permitted anywhere on the property. Our electrical systems aren't set up for it, and unauthorized charging creates real safety and load concerns. A $30 charge applies if detected. Public charging is available a few miles away in Blairsville, Young Harris, Hiawassee, and Helen. Check PlugShare or ChargePoint before you arrive.

Hot Tub

Our 4–5 person hot tub is in a shared common area, open 1:00–10:00 PM daily when in season (September 1–January 5; closed January 6–March 15). Not for children under 13 or infants. Please shower before use, wear only clean swimwear, keep the cover latched when unsupervised, and never use the tub under the influence of alcohol or drugs. No glass, ever.

Gatherings, Owner Access & Wildlife

Guests may not hold meetings, ceremonies, or gatherings without advance coordination with Misty Mountain. Owners or designated agents may access the property for repairs, emergencies, or inspection, with as much notice as reasonably possible. As with the cabins, deer, coyote, bear, and typical North Georgia wildlife may be encountered on the property. There's no refund for their presence.

Questions before you book?

We're happy to walk through anything on this page before you reserve your stay.

Call (706) 745-4786